1. Acceptance of Terms

When you browse our website, fill out a contact form, or sign a service agreement with Ultralogicconnect, you're agreeing to follow these terms. That includes any updates we make—though we'll always notify you if something significant changes.

If you're accepting these terms on behalf of a company or organization, you're confirming that you have the authority to bind that entity to this agreement. We assume you've got the green light from your organization before moving forward.

2. Services Overview

Ultralogicconnect specializes in custom mobile solution development. What that actually means: we design and build mobile applications tailored to specific business needs. Each project is different, and the exact scope gets defined in individual service agreements.

Our services typically include initial consultation, requirements analysis, design work, development, testing, and deployment support. But here's the thing—we don't offer a one-size-fits-all package. Every project gets discussed and documented separately with clear deliverables.

3. User Responsibilities

When you work with us or use our website, there are some reasonable expectations we have:

• Provide accurate information when you contact us or during project work. Wrong information leads to wrong solutions, and nobody wants that.
• Respond to our questions and requests within reasonable timeframes. Projects stall when communication drops off.
• Respect intellectual property rights—both ours and others'. Don't ask us to copy existing apps or use materials you don't have rights to.
• Use our website appropriately. No attempts to breach security, introduce malicious code, or overwhelm our servers.
• Keep your account credentials (if applicable) confidential. You're responsible for activity under your account.

We also expect honest communication about your project goals and constraints. If your timeline is tight or your budget is fixed, tell us upfront. We'd rather have that conversation early than discover misaligned expectations halfway through development.

4. Intellectual Property Rights

4.1 Our Intellectual Property

Everything on this website—the design, text, graphics, code, and structure—belongs to Ultralogicconnect unless stated otherwise. Our proprietary development tools, frameworks, and methodologies remain our property even when used in client projects.

4.2 Client Project Rights

For custom development work, intellectual property rights get specified in individual service agreements. Generally, once you've paid in full, you own the custom code we've written specifically for your project. However, we retain rights to any pre-existing tools, libraries, or frameworks we've incorporated.

We often request the right to showcase completed projects in our portfolio (with your approval on how we present it). That helps us show potential clients what we can do, but we won't share confidential business information or sensitive details.

4.3 Third-Party Components

Mobile applications often incorporate third-party libraries, APIs, and services. These components remain subject to their own licenses. We'll inform you about significant third-party dependencies and any licensing implications during project planning.

5. Payment Terms and Refunds

Specific pricing, payment schedules, and project costs get detailed in individual service agreements. However, some general principles apply to all our engagements:

• We typically structure payments in milestones tied to project phases—deposit upfront, payments at defined completion points, final payment on delivery.
• Invoices are due within 14 days unless otherwise agreed. Late payments may pause project work.
• Scope changes requested mid-project may affect pricing and timelines. We'll discuss these adjustments before proceeding.
• Refunds get handled on a case-by-case basis. If we haven't delivered what was agreed upon, we'll make it right or discuss appropriate refunds.

We accept various payment methods, and specific options will be outlined in your service agreement. All prices are quoted in the currency specified in your agreement and exclude applicable taxes unless stated otherwise.

6. Project Timelines and Delivery

We provide estimated timelines for each project phase, but software development doesn't always follow a perfectly straight line. Sometimes unexpected technical challenges emerge, or requirements evolve as we learn more about what you actually need.

Timeline estimates assume timely feedback and approvals from your side. If reviews get delayed or decisions take longer than anticipated, project timelines adjust accordingly. We'll keep you informed if we see potential delays emerging.

7. Warranties and Limitations

7.1 Service Warranties

We warrant that services will be performed with reasonable care and skill consistent with industry standards. The mobile solutions we develop will substantially conform to agreed specifications at the time of delivery.

However, we don't warrant that software will be completely error-free or that it will work flawlessly with every possible device, operating system version, or third-party service. We test thoroughly, but the mobile ecosystem is vast and constantly changing.

7.2 Limitation of Liability

To the maximum extent permitted by law, Ultralogicconnect's total liability for any claims arising from our services is limited to the amount you've actually paid us for those specific services. We're not liable for indirect damages, lost profits, data loss, or business interruption.

This might sound harsh, but it's standard in software development for good reason. We're building tools to your specifications based on information you provide. We can't control how you use those tools or guarantee specific business outcomes.

7.3 Website Availability

We try to keep our website running smoothly, but occasional downtime happens—maintenance, updates, technical issues. We don't guarantee uninterrupted access and aren't liable for temporary unavailability.

8. Confidentiality and Data Protection

We take confidentiality seriously. Any sensitive business information you share during consultations or project work remains confidential. We won't disclose it to third parties without your permission, except where legally required or necessary to deliver services (like sharing requirements with our development team).

For detailed information about how we handle personal data, see our Privacy Policy. We comply with applicable data protection regulations and implement reasonable security measures to protect information in our systems.

If your project involves handling user data, we'll discuss appropriate security measures, compliance requirements, and data handling procedures as part of project planning. You remain the data controller for any user information your application collects.

9. Project Termination

9.1 Termination by Either Party

Either party can terminate a service agreement with written notice. Specific termination terms and notice periods get outlined in individual agreements. Generally, you'll be responsible for payment for work completed up to the termination date.

9.2 Termination for Cause

We may terminate immediately if you breach these terms, fail to make payments, or request work that violates laws or regulations. You may terminate if we materially breach our obligations and fail to remedy the situation within a reasonable timeframe after notification.

9.3 Effects of Termination

Upon termination, we'll deliver work completed to that point (assuming payments are current). Rights to completed work depend on the specific service agreement terms. Confidentiality obligations survive termination.

10. Third-Party Services and Links

Our website might link to third-party sites or resources. Mobile applications we develop often integrate with third-party services and APIs. We don't control these external resources and aren't responsible for their content, availability, or terms.

When we recommend or integrate third-party services, we're making technical suggestions based on project requirements. You should review the terms and privacy policies of any third-party services your application will use.

Changes to third-party APIs or services can sometimes affect applications that depend on them. We'll help troubleshoot issues that arise, but fixing problems caused by external service changes may require additional work outside the original project scope.

11. Modifications to Terms

We may update these terms periodically to reflect changes in our services, legal requirements, or business practices. When we make significant changes, we'll post the updated terms on our website with a new "Last Updated" date.

For active projects, we'll notify you directly about material changes that affect your service agreement. Continued use of our website or services after changes take effect means you accept the modified terms.

Individual service agreements aren't automatically modified by changes to these general terms. Specific project terms remain as agreed unless both parties agree to amendments in writing.

12. Governing Law and Disputes

These terms are governed by the laws of Taiwan, where Ultralogicconnect operates. Any disputes arising from these terms or our services will be subject to the jurisdiction of courts in Taiwan.

Before starting formal legal proceedings, we encourage direct discussion to resolve issues. Most problems can be worked out through honest conversation. If that doesn't work, we're open to mediation or other alternative dispute resolution methods.

13. General Provisions

13.1 Entire Agreement

For general website use, these terms constitute the complete agreement. For service projects, these terms work together with individual service agreements—if there's a conflict, the specific service agreement takes precedence.

13.2 Severability

If any provision of these terms is found invalid or unenforceable, that provision gets limited or eliminated to the minimum extent necessary, and remaining provisions continue in full effect.

13.3 No Waiver

If we don't enforce a provision of these terms immediately, that doesn't mean we've waived our right to enforce it later. All rights and remedies remain available unless explicitly waived in writing.

13.4 Assignment

You can't transfer your rights or obligations under these terms without our written consent. We may assign our rights and obligations to another entity, particularly in case of business restructuring or sale.

14. Contact Information for Terms Questions

Questions about these terms? Want to discuss something that's unclear? We're here to help. Seriously—legal documents can be confusing, and we'd rather clarify things upfront than deal with misunderstandings later.

Reach out through any of these channels:

• Email us at [email protected] for the fastest response
• Call us at +88673223157 during business hours (Taiwan time)
• Write to us at No. 165號, Fuxing Rd, Taitung City, Taitung County, Taiwan 95044

For project-specific questions or concerns, your main point of contact (assigned at project start) is usually the best place to start. They can pull in whoever else needs to be involved to address your question properly.